Unified Communications
Companies continue to depend on Observer to monitor and optimize VoIP and unified communications (UC). Observer 14 offers several new features making troubleshooting VoIP/UC issues even easier.
Monitor SRTP Traffic
Most analysis tools are blind to Secure RTP traffic and unable to accurately monitor or diagnose SRTP issues. Observer can now show call quality metrics on SRTP without impacting the security of the traffic.
Aggregate Trace Files
Often different VoIP components like call setup and RTP streams are captured in separate capture files, making the analysis of these conversations difficult. Observer 14 can now aggregate trace files for more accurate and efficient problem resolution.
Available with Observer Expert, Observer Suite, Observer Reporting Server, and GigaStor.
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